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RESPONSIBLE GAMBLING

At ironwin.com, we care about your well-being. Please read this information carefully to help ensure a positive and safe experience.

ironwin.com is operated by Axionyx Group Srl, located in Costa Rica, with Company Registration number 3-102-932399.

Interpretation

The terms in this document, with capitalized first letters, have specific meanings as defined below.

Definitions:

  • • Account: A unique account created for you to access our services or parts of our services.
  • • Company: Refers to Axionyx Group Srl (also referred to as "We," "Us," or "Our").
  • • Service: Refers to the Website.
  • • Website: Refers to ironwin.com.
  • • You: The individual accessing or using our services, or the company or legal entity on whose behalf the individual is acting.

Responsible Gambling and Self-Exclusion

For most of our users, gambling is a form of entertainment, providing fun and excitement. However, we acknowledge that for some, gambling can lead to negative consequences. Pathological gambling is recognized in medical science as a serious condition.

Since our inception, we’ve been committed to addressing this issue. "Responsible Gambling" encompasses several measures aimed at reducing the risks associated with gambling. We take active steps to prevent and address gambling-related issues if they arise.

The most crucial tools in preventing gambling-related problems are education and awareness. By providing you with knowledge about the risks, we aim to support your self-control and help you avoid harmful effects.

Information and Contact

Our support team is available to assist you via email at no cost:

Rest assured, our team will not share any of your information with third parties without your consent.

Additionally, you can take a self-test to determine if you might have a gambling problem at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/

You can also find more information about gambling addiction at: https://www.begambleaware.org/safer-gambling/

Tips for Responsible Gambling

We encourage you to consider the following before gambling to ensure a safe and enjoyable experience:

  • • Set a deposit limit: Decide how much you can afford to gamble based on your financial situation. Only play with amounts meant for fun and entertainment.
  • • Don’t chase losses: Avoid taking extreme risks to recover previous losses. Remember, gambling should be for fun, not a way to make money.
  • • Set a time limit: Establish a time limit for your gambling activities and stick to it. Gambling should be balanced with other hobbies and interests.
  • • Play smart: Avoid gambling when you are stressed, depressed, or under pressure. Never gamble under the influence of medication, drugs, or alcohol.
  • • Take breaks: If you feel tired or unable to concentrate, take regular breaks to maintain focus and enjoyment.
  • • One account per person: To keep track of your gambling activity, it’s advisable to have only one account.

Protecting Minors

To use our services, you must be 18 years or older. Please safeguard your login details to prevent minors from accessing your account.

We recommend using internet filtering software to prevent minors from accessing unsuitable content.

Parents can explore internet filter options here: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

Self-Exclusion

If you have been diagnosed with a gambling addiction or wish to take a break from gambling, we are here to help. Self-exclusion allows you to voluntarily block yourself from all gambling activities on our site for a specified period (from 6 months to 5 years).

To request self-exclusion, please contact our support team at support@ironwin.com. They will guide you through the process and explain what is required.

During the self-exclusion period, you cannot create new accounts. Any attempt to do so will result in a permanent ban on your original account. This measure is for your protection and cannot be reversed during the exclusion period.